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Quality Control
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We take great pains to build in rigorous quality control processes at every step. These include:
- We have a low interviewer to supervisor ratio (8:1)
- We encourage you to monitor your projects either via phone/email or by visiting us.
- 10% of all calls are monitored (including spot monitoring by client service staff)
- Studies are personally briefed and monitored by project team members as well.
- Extensive training programs for new interviewers and regular ongoing training.
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| WHAT'S NEW |
(Mostly) happy birthdays to us
Vancouver Lifestyles Magazine (VLM)
- July 2008
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Concern about Gas Prices
June 26, 2008
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How's Your Daddy?
Vancouver Lifestyles Magazine (VLM)
- June 2008
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